Click here to set up or edit your email account - Windows
Please note: Some older email programs do not provide a checkbox for SMTP server authentication or allow the use of the full email address as an Account User Name, so an upgrade to a newer version of the program may be necessary.
For instructions for Netscape 7.x with Mac OS X
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Outlook Express 5
To Add a New Account Profile:
- Open Outlook.
- Go to Tools in the toolbar.
- Choose Accounts.This opens the Internet Accounts window.
- Choose the Mail tab.
- Click on New.
- Choose POP.
- Click on OK.
- Enter your Account Name.
- Enter your Name.
- Enter your Email Address.
- Enter your Account User Name (your full email address) in the Account ID field.
- In the POP Server field enter email.tidalhosting.com.
- Enter your Password in the Save Password field
- In the SMTP Server field enter either * email.tidalhosting.com or your ISP's SMTP server information.
- *If you are using email.tidalhosting.com for your SMTP server, choose "Click here for advanced sending options".
- Check the box on for SMTP server requires authentication.
- Select Use same settings as incoming mail server.
- Click OK to finish.
- Open Outlook
- Go to Tools
- Choose Accounts
- Double click on the account you wish to update in the Internet Accounts window. This brings up Edit Accounts.
- Locate the tab which contains the information that needs to be edited.
- Make corrections
- Click OK
Netscape 7 for the Mac
- Start Netscape.
- Open the Mail & News Groups window.
- Select Edit from the toolbar.
- Choose Mail & News Groups Account Settings. This will open the Mail & News Groups Account Settings window.
- Select Add Account, this will launch the Account Wizard.
- Choose Email Account.
- Click on the Right Arrow > button to continue.
- In the Your Name field enter the name you wish to have appear in the From field of your outgoing messages.
- Enter your Email Address.
- Click on the Right Arrow > button to continue.
- Select POP.
- In the Incoming Server field enter email.tidalhosting.com.
- Click on the Right Arrow > button to continue.
- Enter your Account User Name (full email address) in the User Name field.
- Click on the Right Arrow > button to continue.This will bring you to the Congratulations! page, check the list to see that all your settings are correct.
- If any (except the Outgoing Server (SMTP) setting) are incorrect, use the < Left Arrow to go back and change them.
- Check the Outgoing Server (SMTP) setting, if it is not email.tidalhosting.com or your ISP's SMTP server information, then there will be * additional steps. If the SMTP Server setting is correct you are finished.
- Click on Finish.
*Changing the Outgoing Server (SMTP) setting in Netscape 7
- Open Mail & News Groups Account Settings if it is not already open.
- Locate Outgoing Server (SMTP) in the accounts list and click on it. To the right you will now see the settings for the default SMTP server.
- If this is not email.tidalhosting.com or your ISP's SMTP server information, then click on the Advanced button to the right. This will open the Advanced Outgoing Server (SMTP) window.
- Click Add
- Under Server Name enter email.tidalhosting.com (or your ISP's SMTP server information).
- The Use name and password box should be checked on if you are using email.tidalhosting.com as you SMTP server.
- Enter your Account User Name (full email address) in the User Name field.
- Click OK to continue.
- Return to Mail & News Groups Account Settings
- Locate the name of the account you just set up in the list and click on it. This will bring up Account Settings to the right.
- Click on Advanced. This will bring up the Advanced Account Settings window with a list of the SMTP servers that have been created.
- Choose email.tidalhosting.com (or your ISP's SMTP server information from the list.)
- Click OK
- If you wish this account and SMTP setting to be the Default Account, select it from the list to the left in the Mail & News Groups Account Settings window and click Set As Default.
- Click OK to finish.