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Email Setup ~ Mac

Click here to set up or edit your email account - Windows

Please note: Some older email programs do not provide a checkbox for SMTP server authentication or allow the use of the full email address as an Account User Name, so an upgrade to a newer version of the program may be necessary.

For instructions for Netscape 7.x with Mac OS X

Printer Friendly Instructions: PDF or Flashpaper

Outlook Express 5

To Add a New Account Profile:

  • Open Outlook.
  • Go to Tools in the toolbar.
  • Choose Accounts.This opens the Internet Accounts window.
  • Choose the Mail tab.
  • Click on New.
  • Choose POP.
  • Click on OK.
  • Enter your Account Name.
  • Enter your Name.
  • Enter your Email Address.
  • Enter your Account User Name (your full email address) in the Account ID field.
  • In the POP Server field enter email.tidalhosting.com.
  • Enter your Password in the Save Password field
  • In the SMTP Server field enter either * email.tidalhosting.com or your ISP's SMTP server information.
  • *If you are using email.tidalhosting.com for your SMTP server, choose "Click here for advanced sending options".
  • Check the box on for SMTP server requires authentication.
  • Select Use same settings as incoming mail server.
  • Click OK to finish.
To Update an Account Profile:
  • Open Outlook
  • Go to Tools
  • Choose Accounts
  • Double click on the account you wish to update in the Internet Accounts window. This brings up Edit Accounts.
  • Locate the tab which contains the information that needs to be edited.
  • Make corrections
  • Click OK

Netscape 7 for the Mac
  • Start Netscape.
  • Open the Mail & News Groups window.
  • Select Edit from the toolbar.
  • Choose Mail & News Groups Account Settings. This will open the Mail & News Groups Account Settings window.
  • Select Add Account, this will launch the Account Wizard.
  • Choose Email Account.
  • Click on the Right Arrow > button to continue.
  • In the Your Name field enter the name you wish to have appear in the From field of your outgoing messages.
  • Enter your Email Address.
  • Click on the Right Arrow > button to continue.
  • Select POP.
  • In the Incoming Server field enter email.tidalhosting.com.
  • Click on the Right Arrow > button to continue.
  • Enter your Account User Name (full email address) in the User Name field.
  • Click on the Right Arrow > button to continue.This will bring you to the Congratulations! page, check the list to see that all your settings are correct.
  • If any (except the Outgoing Server (SMTP) setting) are incorrect, use the < Left Arrow to go back and change them.
  • Check the Outgoing Server (SMTP) setting, if it is not email.tidalhosting.com or your ISP's SMTP server information, then there will be * additional steps. If the SMTP Server setting is correct you are finished.
  • Click on Finish.

    *Changing the Outgoing Server (SMTP) setting in Netscape 7

  • Open Mail & News Groups Account Settings if it is not already open.
  • Locate Outgoing Server (SMTP) in the accounts list and click on it. To the right you will now see the settings for the default SMTP server.
  • If this is not email.tidalhosting.com or your ISP's SMTP server information, then click on the Advanced button to the right. This will open the Advanced Outgoing Server (SMTP) window.
  • Click Add
  • Under Server Name enter email.tidalhosting.com (or your ISP's SMTP server information).
  • The Use name and password box should be checked on if you are using email.tidalhosting.com as you SMTP server.
  • Enter your Account User Name (full email address) in the User Name field.
  • Click OK to continue.
  • Return to Mail & News Groups Account Settings
  • Locate the name of the account you just set up in the list and click on it. This will bring up Account Settings to the right.
  • Click on Advanced. This will bring up the Advanced Account Settings window with a list of the SMTP servers that have been created.
  • Choose email.tidalhosting.com (or your ISP's SMTP server information from the list.)
  • Click OK
  • If you wish this account and SMTP setting to be the Default Account, select it from the list to the left in the Mail & News Groups Account Settings window and click Set As Default.
  • Click OK to finish.

For technical support contact us here.

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