Email Setup ~ Windows

Click here to set up or edit your email account - Macintosh

Please note: Some older email programs do not provide a checkbox for SMTP server authentication or allow the use of the full email address as an Account User Name, so an upgrade to a newer version of the program may be necessary.

Printer Friendly Instructions: PDF or Flashpaper

Click here for Outlook XP/2002

Click here for Outlook 2007

Outlook 2000

To Add a New Account Profile:

Open Outlook
Go to Tools
Choose Accounts
Select the Mail tab
Click on Add
Select Mail. This will open the Internet Connection Wizard.
Enter your Name
Click Next
Enter your full E-mail Address
Click Next
Choose POP3 and enter email.tidalhosting.com in the Incoming Mail (POP3) or (IMAP) server field.
Enter email.tidalhosting.com * in the Outgoing Mail (SMTP) server field. (If you choose, you may enter your ISP's SMTP server information in this field instead.)
Click Next
Enter your full email address in the Account Name field
Enter your password in the Password field
Choose the method your company uses to connect to the Internet.
Click Next
Click Finish, however * if you are using email.tidalhosting.com for your SMTP server it is necessary to follow these additional steps.
Choose the account you have just created from the Internet Accounts window.
Click on Properties
Select the Servers tab
Check the box for My Server Requires Authentication
Click on the Settings button
Select Use same settings as my incoming mail server.
Click OK
Click Apply
Click OK

To Update an Account Profile:

Open Outlook
Go to Tools
Choose Accounts
Double click on the account you wish to update in the Internet Accounts window. This brings up Properties.
Locate the tab which contains the information that needs to be edited, most often this will be General or Servers.
Make corrections
Click Apply
Click OK

Outlook Express 6.0

To Add a New Account Profile:

Open Outlook Express.
Go to the Tools menu.
Choose Accounts.
Choose the Mail tab.
Select Add to add an account profile.
This opens Internet Connection Wizard
Enter your Name.
Click Next.
Enter your E-mail Address.
Click Next.
Your incoming mail is a POP3 server.
In the Incoming Mail (POP3, IMAP or HTTP) Server box, enter Enter email.tidalhosting.com.
In the Outgoing Mail (SMTP) Server box, enter email.tidalhosting.com * (If you choose, you may enter your ISP's SMTP server information in this field instead.).
In the Acount Name box, enter your full email address.
In the Password box, enter your password.
Click Next.
Click Finish, * however there are additional steps if you are using email.tidalhosting.com for your SMTP server.
Choose the account you have just created from the Internet Accounts window
Click on Properties
Select the Servers tab
Check the box for My Server Requires Authentication
Click on the Settings button
Select Use same settings as my incoming mail server.
Click OK
Now choose the Connection tab in the Properties window.
Check the box next to Always connect to this account using:
Choose the method your company uses from the drop down list.
Click Apply
Click OK

To Update an Account Profile:

Open Outlook Express
Go to Tools
Choose Accounts
Double click on the account you wish to update in the Internet Accounts window. This brings up Properties.
Locate the tab which contains the information that needs to be edited, most often this will be General or Servers.
Make corrections
Click Apply
Click OK

Netscape 7

Open Netscape.
Open Mail & News Groups.
Choose Mail & News Groups Account Settings.
Choose Add Account. This will launch the Account Wizard.
Select Email Account if it is not already selected.
Click on the Right Arrow > button to continue.
Enter Your Name and Email Address in the appropriate fields.
Click on the Right Arrow > button to continue.
Select POP if it has not been pre-selected.
In the Incoming Server field enter email.tidalhosting.com.
Click on the Right Arrow > button to continue.
Enter your Account User Name (full email address) in the User Name field.
Click on the Right Arrow > button to continue.This will bring you to the Congratulations! page, check the list to see that all your settings are correct.
If any, except the Outgoing Server (SMTP) setting, are incorrect, use the < Left Arrow to go back and change them.
Check the Outgoing Server (SMTP) setting, if it is not email.tidalhosting.com or your ISP's SMTP server information, then there will be additional steps.
When all settings above the Outgoing Server (SMTP) line are correct click on Finish to complete this step.

Changing the Outgoing Server (SMTP) setting in Netscape 7

Open Mail & News Groups Account Settings if it is not already open.
Locate Outgoing Server (SMTP) in the accounts list and click on it. To the right you will now see the settings for the default SMTP server.
If this is not email.tidalhosting.com or your ISP's SMTP server information, then click on the Advanced button to the right. This will open the Advanced Outgoing Server (SMTP) window.
Click Add
Under Server Name enter email.tidalhosting.com (or your ISP's SMTP server information).
The Use name and password box should be checked on if you are using email.tidalhosting.com as you SMTP server.
Enter your Account User Name (full email address) in the User Name field.
Click OK to continue.
Return to Mail & News Groups Account Settings
Locate the name of the account you just set up in the list and click on it. This will bring up Account Settings to the right.
Click on Advanced. This will bring up the Advanced Account Settings window with a list of the SMTP servers that have been created.
Choose email.tidalhosting.com (or your ISP's SMTP server information from the list.)
Click OK
If you wish this account and SMTP setting to be the Default Account, select it from the list to the left in the Mail & News Groups Account Settings window and click Set As Default.
Click OK to finish.

For technical support contact us here.


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	Email Setup ~ Windows Click here to set up or edit your email account - Macintosh *Please note:* Some older email programs do not provide a checkbox for SMTP server authentication or allow the use of the full email address as an Account User Name, so an upgrade to a newer version of the program may be necessary. Printer Friendly Instructions: PDF or Flashpaper Click here for Outlook XP/2002 Click here for Outlook 2007 Outlook 2000 *To Add a New Account Profile:* Open Outlook Go to Tools Choose Accounts Select the Mail tab Click on Add Select Mail. This will open the Internet Connection Wizard. Enter your Name Click Next Enter your full E-mail Address Click Next Choose POP3 and enter email.tidalhosting.com in the Incoming Mail (POP3) or (IMAP) server field. Enter email.tidalhosting.com * in the Outgoing Mail (SMTP) server field. (If you choose, you may enter your ISP's SMTP server information in this field instead.) Click Next Enter your full email address in the Account Name field Enter your password in the Password field Choose the method your company uses to connect to the Internet. Click Next Click Finish, however * if you are using email.tidalhosting.com for your SMTP server it is necessary to follow these additional steps. Choose the account you have just created from the Internet Accounts window. Click on Properties Select the Servers tab Check the box for My Server Requires Authentication Click on the Settings button Select Use same settings as my incoming mail server. Click OK Click Apply Click OK *To Update an Account Profile:* Open Outlook Go to Tools Choose Accounts Double click on the account you wish to update in the Internet Accounts window. This brings up Properties. Locate the tab which contains the information that needs to be edited, most often this will be General or Servers. Make corrections Click Apply Click OK Outlook Express 6.0 *To Add a New Account Profile:* Open Outlook Express. Go to the Tools menu. Choose Accounts. Choose the Mail tab. Select Add to add an account profile. This opens Internet Connection Wizard Enter your Name. Click Next. Enter your E-mail Address. Click Next. Your incoming mail is a POP3 server. In the Incoming Mail (POP3, IMAP or HTTP) Server box, enter Enter email.tidalhosting.com. In the Outgoing Mail (SMTP) Server box, enter email.tidalhosting.com * (If you choose, you may enter your ISP's SMTP server information in this field instead.). In the Acount Name box, enter your full email address. In the Password box, enter your password. Click Next. Click Finish, * however there are additional steps if you are using email.tidalhosting.com for your SMTP server. Choose the account you have just created from the Internet Accounts window Click on Properties Select the Servers tab Check the box for My Server Requires Authentication Click on the Settings button Select Use same settings as my incoming mail server. Click OK Now choose the Connection tab in the Properties window. Check the box next to Always connect to this account using: Choose the method your company uses from the drop down list. Click Apply Click OK *To Update an Account Profile:* Open Outlook Express Go to Tools Choose Accounts Double click on the account you wish to update in the Internet Accounts window. This brings up Properties. Locate the tab which contains the information that needs to be edited, most often this will be General or Servers. Make corrections Click Apply Click OK Netscape 7 Open Netscape. Open Mail & News Groups. Choose Mail & News Groups Account Settings. Choose Add Account. This will launch the Account Wizard. Select Email Account if it is not already selected. Click on the Right Arrow > button to continue. Enter Your Name and Email Address in the appropriate fields. Click on the Right Arrow > button to continue. Select POP if it has not been pre-selected. In the Incoming Server field enter email.tidalhosting.com. Click on the Right Arrow > button to continue. Enter your Account User Name (full email address) in the User Name field. Click on the Right Arrow > button to continue.This will bring you to the Congratulations! page, check the list to see that all your settings are correct. If any, except the Outgoing Server (SMTP) setting, are incorrect, use the < Left Arrow to go back and change them. Check the Outgoing Server (SMTP) setting, if it is not email.tidalhosting.com or your ISP's SMTP server information, then there will be additional steps. When all settings above the Outgoing Server (SMTP) line are correct click on Finish to complete this step. *Changing the Outgoing Server (SMTP) setting in Netscape 7* Open Mail & News Groups Account Settings if it is not already open. Locate Outgoing Server (SMTP) in the accounts list and click on it. To the right you will now see the settings for the default SMTP server. If this is not email.tidalhosting.com or your ISP's SMTP server information, then click on the Advanced button to the right. This will open the Advanced Outgoing Server (SMTP) window. Click Add Under Server Name enter email.tidalhosting.com (or your ISP's SMTP server information). The Use name and password box should be checked on if you are using email.tidalhosting.com as you SMTP server. Enter your Account User Name (full email address) in the User Name field. Click OK to continue. Return to Mail & News Groups Account Settings Locate the name of the account you just set up in the list and click on it. This will bring up Account Settings to the right. Click on Advanced. This will bring up the Advanced Account Settings window with a list of the SMTP servers that have been created. Choose email.tidalhosting.com (or your ISP's SMTP server information from the list.) Click OK If you wish this account and SMTP setting to be the Default Account, select it from the list to the left in the Mail & News Groups Account Settings window and click Set As Default. Click OK to finish. For technical support contact us here. :: Creative Website Design :: Web Hosting :: Web Statistic Reporting :: Email Setup :: Web Site Maintenance :: Search Engine Optimization :: Application Development :: Intranet & Extranet :: User Interface Design
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